Term and Conditions

Welcome to VogueWard Store (www.voguewardshop.com). These Terms and Conditions govern your use of our website and purchases of our premium fashion products. By accessing our site and making purchases, you agree to comply with these terms. Please read them carefully.

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website and services are available to individuals aged 18 years or older who can form legally binding contracts. By using our site, you represent that you meet these requirements.

1.2 Intellectual Property Rights

All content on this website, including text, graphics, logos, images, and product designs, is the property of VogueWard Store or its content suppliers and protected by international copyright laws. The “VogueWard” name and logo are registered trademarks.

2. Product Information and Purchases

2.1 Product Descriptions

We take great care to accurately describe our premium fashion items (including tops, dresses, shirts, skirts, and bottoms) through detailed product listings. However, slight variations in color or texture may occur due to monitor settings and natural materials.

2.2 Pricing and Availability

All prices are in GBP (£) and include VAT where applicable. We reserve the right to adjust prices and correct pricing errors. Product availability is subject to change, and we cannot guarantee all items will be in stock.

2.3 Order Process

Placing an item in your cart does not reserve it. A contract is only formed when we send you an order confirmation email. We reserve the right to refuse or cancel orders for any reason, including suspected fraudulent activity.

3. Payment and Shipping

3.1 Payment Methods

We accept: Visa, MasterCard, JCB, and PayPal. All payments are processed securely, and we do not store your full payment details.

3.2 Shipping Options

• Standard Shipping: £12.95 via DHL or FedEx (10-15 business days after processing)
• Free Shipping: Available via EMS for orders over £50 (15-25 business days after processing)

Order processing takes 1-2 business days. Delivery times are estimates and not guaranteed. We currently ship to most regions except Asia and remote locations.

4. Returns and Refunds

4.1 Return Policy

We accept returns within 15 days of delivery for unworn, undamaged items with original tags attached. The customer is responsible for return shipping costs unless the item is faulty.

4.2 Refund Process

Refunds will be processed within 14 business days of receiving returned items and issued to the original payment method. Original shipping fees are non-refundable.

4.3 Exchanges

Exchanges are subject to availability. Please contact our customer service at [email protected] to arrange exchanges.

5. Liability and Disputes

5.1 Limitation of Liability

VogueWard Store shall not be liable for any indirect, incidental, or consequential damages arising from product use or website access. Our maximum liability for any claim is limited to the purchase price of the product in question.

5.2 Governing Law

These terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England.

6. Privacy and Data Protection

Your privacy is important to us. Please review our separate Privacy Policy for details on how we collect, use, and protect your personal information.

7. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of the site constitutes acceptance of the revised terms.

8. Contact Information

VogueWard Store
78 Commercial Rd, Newport, GB NP2Q 8TW
Email: [email protected]

For any questions about these Terms and Conditions, please contact us.